210HBC09718 - Homeless Befriender Co-ordinator

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Posted: 09/07/2019 16:45
Start Date: Not Available
Salary: £22,447 progressing to £24,941
Location: Newbury
Level: Ops Support
Deadline: 28/07/2019 23:59
Hours: 37
Benefits: 25 to 30 days annual leave, contributory pension, extensive training programme, Employee Assistance Programme
Job Type: Permanent Full Time

Homelessness Befriender Volunteer Coordinator West Berkshire

Are you looking for a challenging and rewarding role that will help to provide opportunities for homeless people in West Berkshire?  Do you enjoy working in an environment where every day is different to the next?  Then this could be the role for you.

You will be implementing an exciting new homelessness befriending service, recruiting and coordinating a pool of volunteers to help homeless clients engage with activities and access opportunities within the local community.

Day in the life of a Homeless Befriender Volunteer Coordinator:

  • You will recruit, induct, train and ensure ongoing support for volunteer befrienders through supervision and guidance, to meet the objectives of the befriending service
  • Encourage, motivate, enthuse and engage befrienders through regular contact with them on site
  • Develop and maintain working partnerships with voluntary organisations, volunteer centres, websites, colleges, businesses and any source of potential new volunteers
  • You will support befrienders to carry out roles safely through monitoring lone working practice, and adhering to health and safety requirements
  • You will support clients and befrienders to engage with each other and to create a range of options and activities to enable different clients to take part in activities depending on their interests and skills
  • Providing opportunities which enable clients to be involved in developing the service
  • Maintaining and developing working procedures relating to befriending services ensuring that both befrienders and clients are aware of expectations and limitations of the service
  • Assessing training needs of befrienders to ensure they have the knowledge, equipment, information and ongoing support needed to be successful in their roles
  • You will maintain and administer befriender data, and communicate, monitor, maintain and produce records and reports of all befriender activity
  • Monitoring and evaluating the homelessness befriending service including writing reports for commissioners/funders
  • Managing delegated budget responsibilities
  • Attending training and/or events relevant to the role as required
  • Any other reasonable task as requested by your Manager 

About us

We are a homeless housing association, offering supported accommodation in Hampshire, Berkshire, the Isle of Wight and West Sussex for those who are homeless, vulnerable or in need of support. We will provide you with a full and enjoyable training plan from the beginning of your journey with us.  We are committed to ensuring that you have the tools and the knowledge necessary to do your job effectively.

Our Values

Choice & Control - We help clients make better life choices putting them in control of their futures.

Openness & Honesty - We positively welcome people with a background of homelessness and value applications of lived experience of homelessness or of accessing support services.  Once successful for this role, you will be subject to an enhanced disclosure and barring service check.

 Equality & Diversity - We are an inclusive organisation, a diverse team of individuals working together to provide a better future for those in need.  We do not discriminate against any individual on the basis of race, colour, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation or social background.

Attributes & Values

  • Experience of recruitment processes including interviewing
  • Good standard of general education to at least GCSE level (or equivalent) in Maths and English
  • Good verbal and written communication, clear spoken English, IT skills sufficient to set up and maintain a simple database/spreadsheet; good numeracy skills
  • Ability to communicate with people at all levels
  • Experience of working as a volunteer or with volunteers and/or supervising people
  • Excellent communication skills
  • Ability to use IT to a good level and be able to coach volunteers in basic IT skills
  • Understanding of homelessness and related issues including local resources, as well as the needs of homeless clients










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